Email Help
 
  • Error: "The connection to the server has failed. Server: 'pop.gmail.com'. Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 10061, Error Number 0x800CCC0E"
    To resolve this issue, check the box next to This server requires an encrypted connection (SSL) for the POP server.
  • Error: "530 5.7.0 Must issue a STARTTLS command first. Port 465, Secure SSL: No, Server Error: 530, Error number 0x800CCC78"
    To resolve this issue, check the box next to This server requires an encrypted connection (SSL) for the SMTP server.
  • Error: "The message could not be sent because the server rejected the sender's e-mail address. Protocol SMTP, Server Response: '530 5.5.1 Authentication Required.' Port: 465, Secure(SSL): Yes, Server Error: 530, Error number 0x800CCC78"
    To resolve this issue, check the box next to My server requires authentication.
  • Error: "Your password was rejected. ERR [AUTH] Username and password not accepted."
    To resolve this issue, verify your password and then
    clear the captcha.